Feedback and Complaints

We make every effort to give the best service possible to all our patients however we are aware that things can occasionally go wrong resulting in patients feeling that they have a genuine cause for complaint.

The practice offers a complaints procedure as part of the NHS system for complaints. We will attempt to resolve problems swiftly and take action appropriately if we have not achieved the high standards we aim for.

Our complaint leaflet and complaints form provide details of how a complaint can be made and can be found below.

Complaint Leaflet

Complaint Form

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